Crealdé School of Art
Administrative Coordinator
The Administrative Coordinator is a 28-hour position, Tuesday – Thurs, 10am – 5pm, Friday, 10-1pm, Saturday, 9-1pm position responsible for supporting key areas of Crealdé’s operations, including volunteer coordination, membership program oversight, and registration support. This highly visible role serves as a welcoming representative of Crealdé and ensures a positive experience for students, visitors, and the broader community.
Responsibilities
Front Desk & Administrative Support
- Serve as a first point of contact by answering incoming phone calls, responding to email inquiries, and greeting guests professionally and courteously.
- Assist with the class cancellation process, including processing tuition payments and communicating class policies clearly to students.
- Ensure roster is regularly updated and accurate
- Manage student concerns such as refunds, class credits, and class transfers in coordination with the Registrar and registration staff.
- Maintain a professional and welcoming appearance in the office entrance, gift shop area, and general office space.
- Provide general office support and coordinate with staff to ensure smooth daily operations.
This position requires a professional and approachable demeanor, strong communication skills, and the ability to handle a variety of situations with courtesy, discretion, and a service-minded attitude.
Volunteer Coordination
- Recruit, ioverseeing ambassador program, and manage volunteers, including event ambassadors, youth class assistants (Main & Winter Garden campuses), and gift shop helpers.
- Conduct reference checks, interviews, and orientations for new volunteers.
- Coordinate with staff each session to determine volunteer needs.
- Maintain accurate volunteer records, contact lists, and files.
- Collect, organize, and submit volunteer hours to the Grant Writer annually in January.
- Organize one volunteer appreciation initiative and provide volunteer spotlights for the Marketing Department.
- Maintain communication with students seeking service hours; ensure off-campus volunteer events involving minors have signed parental consent.
Membership Services
- Process new membership cards and membership renewal reminders monthly.
- Prepare biannual membership reports (July 1 & January 1) and an annual demographics report by December 1 for grant and progress reporting.
Office & Event Support
- Help facilitate Board of Directors meetings (11x/year), including setup, document distribution, and archiving.
- Assist with ordering office supplies and managing the gift shop inventory in coordination with faculty and fellows.
Requirements
- Excellent interpersonal, customer service, and communication skills.
- Professional demeanor suited for a front-facing role.
- Detail-oriented with strong verbal and written abilities.
- Must have proficiency in Microsoft Office Suite (Word, Excel).
- Comfortable working in a creative, fast-paced environment.
- Ability to understand and communicate about various artistic media and programs.
- Collaborative spirit and respect for timelines and administrative priorities.
Compensation & Benefits
- $18 hour | 28 hours per week
- Includes one complimentary class per session.
Reporting & Agreement
The position reports directly to the Executive Director and works closely under the day-to-day supervision of the Registrar. The role includes a 90-day probationary period. The coordinator agrees to abide by the Crealdé Professional and Civil Conduct Policy.
Please send your resume and cover letter to Nicole Fournier at nfournier@crealde.org for consideration by May 15, 2025.